Data Privacy Notice
What Information We May Hold
When you make an appointment, the following information maybe requested and retained:
Contact Information: name, address, telephone numbers, email address.
Personal Information: your date of birth
How Your Information is Stored
Your contact information may be stored manually or electronically on a mobile and/or laptop, solely for the purpose of communicating with you; electronic devices are password and security protected.
What your personal data maybe used for (some or all of the following purposes may apply):
To contact you by email, telephone or by post to notify you of appointments and/or event changes, cancellation notification, etc.,
To send you products or communications that you have requested and/or that may be of interest to you.
To request your comments and communications.
To process relevant financial transactions.
To maintain accounts and records.
Will your information be shared?
Unless required by extraordinary circumstance/legal obligation, only with your knowledge and in applicable circumstances will your contact data (name, address, email & telephone) be limited to the Supplier and other agent(s) [courier/shipping agents] for the purposes of ordering and delivery of workshop and training materials. Note: Supplier and agents are independently responsible to you in terms of holding and processing your data and if you have any questions, or wish to exercise any of your rights or wish to raise a complaint, you should do so directly to the relevant data controller.
Please note that records maybe kept for an extended period of time; in the UK it is currently best practice to keep financial records for a period of 7 years to support HMRC audits or provide tax information.
You have the following rights with respect to your personal data:
1. The right to correct and update your personal data
Upon receipt of your notification, your data will be updated or corrected as necessary.
2. The right to access your personal data
At any point you can request the personal data we hold and the reason for its retention.
3. The right to have your personal data erased
If you feel that your personal data should no longer be retained you can request that this be erased. Upon receipt of your request, you will receive confirmation as to whether the personal data has been deleted or the reason why it cannot be deleted (for example if its retention is required to comply with a legal obligation).
4. The right to withdraw your consent to the processing of data for which consent was previously obtained.
You can withdraw your consent by getting in touch via telephone or email (please refer to the contact details below).
Please get in touch if you have any questions about this Privacy Notice or the personal data held about you or to exercise all relevant rights, queries or complaints via: Email: firstname.lastname@example.org